sales-i
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Chris Bourne

About

I’m the Marketing Manager here at sales-i and being in marketing I obviously love crayons and of course I have a toy Chewbacca on my desk (fully equipped with the ‘Maaaaaarh’ noise!

I have worked in the technology industry for over 7 years and have a good grasp on what’s happening in the industry. I also enjoy* the technical side of software development.

*The term ‘enjoy’ relates to the very few occasions where the techy side actually goes to plan, otherwise replace with the term ‘gets frustrated’.


sales statistics
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Speak to any salesperson and they’ll tell you that they could sell a winter coat to a Wookie. I don’t think I’ve ever met a bad salesperson, however, is the state of sales really as good as they make it out to be?

Here are 99 sales stats that will make you sell smarter.

44% of salespeople give up after one follow up. (Source: Scripted) If you follow up a web lead within 5 minutes, you’re 9 times more likely to convert them. (Source: Insidesales

garbage crm system
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Have you ever heard of ‘Cause and Effect’? It’s a theory that suggests every action has an equal reaction.

For example, Joe forgot to plug his laptop in (cause) and his laptop stopped working (effect).

So, what does this have to do with data management in your CRM system? Simple, the better the data is that you input, the more valuable the information that you extract will be.

If you’re to believe research carried out by numerous companies, roughly 65% of CRM systems fail

SaaS vs On-premises
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If you haven’t heard the phrase Software-as-a-Service or SaaS for short then its time to crawl out from under your rock as it is fast becoming the technology of choice for many businesses to replace traditional on-premise software.

There’s a good reason for that too as confidence is high, there’s continuing growth and access has never been easier due to faster connectivity. Therefore we’re starting to see several business software solutions catching the media buzz – including social CRM, business intelligence, customer experience management and so on