You’ve surely heard the phrase, “it’s a small world”. For years, that’s been uttered whenever someone finds out they have a mutual friend or acquaintance in common. If it’s a small world generally, the business world must now be considered miniscule! With so many digital communication channels available and the use of cloud based software, business is conducted and managed more remotely than ever before. And where we work from, isn’t as restricted as it once was.
Remote working opens a world of opportunity – quite literally
Mick Jagger famously sang about his lack of satisfaction, and if your customers ever feel that way, they won’t remain your customers for long. Monitoring customer satisfaction is a vital part of any customer relationship management strategy. No matter how frequently you’re in contact or ‘feel’ that things are going well, asking your customers how they rate your service or products will strengthen the relationship. You’ll know when is the right time to upsell, or dampen any relationship flames before they grow into a fire
Our CEO, Paul Black, is an avid racing driver and an even bigger fan of the sport. For this reason, sales-i is already sponsoring Power Maxed racing in the British Touring Car Championships. As you may have seen on our social media, they are currently top of the table.
We are also continuing to sponsor Craig Wright with his class leading drag car this season