Mick Jagger famously sang about his lack of satisfaction, and if your customers ever feel that way, they won’t remain your customers for long. Monitoring customer satisfaction is a vital part of any customer relationship management strategy. No matter how frequently you’re in contact or ‘feel’ that things are going well, asking your customers how they rate your service or products will strengthen the relationship. You’ll know when is the right time to upsell, or dampen any relationship flames before they grow into a fire
Our CEO, Paul Black, is an avid racing driver and an even bigger fan of the sport. For this reason, sales-i is already sponsoring Power Maxed racing in the British Touring Car Championships. As you may have seen on our social media, they are currently top of the table.
We are also continuing to sponsor Craig Wright with his class leading drag car this season
10 years ago, if you were told you needed to think about adopting cloud computing technologies, you might well just have dismissed it as pie in the sky stuff. These days, you’re hard pushed to avoid it. As Bob Dylan tells it, “The times they are a-changin’.”
As many of the leading vendors race towards cloud-only (never mind cloud-first!) delivery for their vital business applications, it really is time to sit up and take notice