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A decade after the economic downturn, the job market has finally started to rebound with jobs being added in nearly every sector. The unemployment rate in both the US and UK has been sitting at around 4% for the last few years, down from an average of 6.5% in 2014. While most companies are having success finding the candidates they need to fill their open positions, businesses in the manufacturing sector have been struggling to get applicants through the door.

The National Association of Manufacturers estimates that US companies will face

Benefits of CRM software
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With its roots firmly set in the late 1980s, Customer Relationship Management (CRM) software has come on leaps and bounds since the digital rolodex and database marketing software of yesteryear. In 1986 ACT! introduced the world to contact management software which allowed users to store and organize customer contact information.

The contact management software that followed from a myriad of suppliers formed the foundations of the CRM software tools we know today

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As anyone can see, technology has changed the way people interact with one another. But it hasn’t just impacted human connection – it’s changed the way we go about everyday processes and changed our priorities.

This change has been especially noticeable in the business world. Companies are interacting with customers in different ways, and collecting data has become an increasingly important task. However, business in general is often slow to adapt to changes – just look at how many people still list their fax number in their email signature