in Customer retention
Do you work in Business Development or Account Management or are you looking for a job in these fields?
A quick search on LinkedIn reveals that there are currently over 130,000 advertised jobs available, all, of course, have differing job descriptions.
Want to check you’re right for the role?
Well, as anyone who works in a Business Development or Account Management job role can surely relate to, all you really need to ask yourself is do you have these 11 qualities? *
*Please note these should be taken with a pinch of salt!
Do you work in customer success? (sometimes known, rightly or wrongly, as Business Development or Account Management) or are you looking for a customer success job role?
A quick search on LinkedIn reveals that there are currently over 13,000 Customer success jobs available, all, of course, have differing job descriptions
As a manufacturer, wholesaler or distributor, 80 – 90% of next year’s revenue will come from your existing customers. Knowing which customers are at risk of leaving, could be buying more or are true advocates of your brand is an essential part of a successful business.
To gain insight, you need to apply a customer health score to every account. You may already do this with a red, yellow, or green system