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contact management software

The term contact management software used to be synonymous with an online address book. Sure, it could be shared across departments, and notes could be made against customers’ records, but that was about it.

Fast forward to today, and contact management software has become the lynch pin of many organizations’ sales strategies.

So, what is contact management software and how can it help grow your business?

What is contact management software?

At the most basic level, a contact management system provides quick access to customers’ names and contact info

In this digital world, a far greater emphasis is being placed on data and analytics. All this data gives you an idea of how successful (or unsuccessful!) your company is, and gives an indication as to how you can improve. There are many ways to report sales, so it’s important to make sure you’re doing it right. Here are a few do’s and don’ts of sales reporting to help up your game.

What Is Sales Reporting?

Managing your sales team effectively involves more than just assessing the total revenue brought in by each member of the team


We have all been in that job where you have to submit your ideas in triplicate to your, let’s say, ‘very particular’ manager only to have your enthusiasm crushed. Equally, many will have been thrown in at the deep end in a new role and spent the first few days floundering to grasp what is it that new made-up job title really means, what your goals are and (god forbid!) if you have any deadlines! Which begs the question – as a manager, are you damned if you do and damned if you don’t dictate your employee’s workflow?