An angry customer doesn’t mean a lost customer. In fact, if you handle the situation well, it will likely build greater trust and strengthen the customer relationship. But you’ve got to act fast – a dissatisfied customer or client will only provide a very narrow window of opportunity for resolution.
For advice on counteracting negative human emotions and feelings, a natural port of call is psychology
Businesses are now competing within their industries more than ever before, thanks to the ever-evolving digital space and varying customer demands. It can be hard to keep up! Utilizing efficient supply chains was something that could set a business apart from its competition – but as more businesses catch on, what can be done to boost your brand even further?
Take a food service supply chain for example
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