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How psychology can help in dealing with angry customers
How Psychology Can Help in Dealing with Angry Customers

An angry customer doesn’t mean a lost customer. In fact, if you handle the situation well, it will likely build greater trust and strengthen the customer relationship. But you’ve got to act fast – a dissatisfied customer or client will only provide a very narrow window of opportunity for resolution.

For advice on counteracting negative human emotions and feelings, a natural port of call is psychology

Employee of the month july 18

Another month has sauntered passed us whilst we have been melting in the heat (in the UK anyway!) and we find ourselves announcing the sales-i employee of the month July 2018

food supply chain
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Businesses are now competing within their industries more than ever before, thanks to the ever-evolving digital space and varying customer demands. It can be hard to keep up! Utilizing efficient supply chains was something that could set a business apart from its competition – but as more businesses catch on, what can be done to boost your brand even further?

Take a food service supply chain for example

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