about Customer relationship management
You’ve just stepped out of that all-important sales meeting that you’ve spent hours prepping for, but the admin doesn’t stop there. Now you need to update your CRM notes to reflect on what was just discussed.
Working closely with salespeople, I know that this is regarded as a chore rather than an important selling task. Surely, every minute your taking notes is a minute lost selling
When it comes to using a CRM system, Cloud based CRM solutions have introduced a completely new way of doing things. Moving everything to the Cloud brings about a whole host of benefits that weren’t accessible with program based solutions – which has led to many companies, large and small, opting for a more contemporary solution. But what is Cloud based CRM, and what are its actual benefits?
1. Easier access The anytime, anywhere nature of Cloud CRM solutions is probably one of the biggest changes to come to customer relationship management systems
Finding the right CRM system for your business is hard enough, without having to get to grips with using it in the most efficient way possible once implemented. Sales software tools differ in their layout, functions and capabilities – and so making sure that you’ve chosen one that aligns with your specific business needs is important. Once you’ve discovered the right CRM software for you, using it in a way that delivers the best results should be your top priority