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about Customer relationship management

Company culture

Would you sell steak to a vegetarian? Nope, me neither. Selling products to customers who clearly don’t have an interest in what you have to offer is a waste of energy and precious selling time. But at what point, exactly, was it made clear that they don’t want what you’re offering? Without customer intelligence and analytics, you’ll never have the in-depth answers you need for approaching a sale, fully prepared

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Customer Relationship Management (CRM) systems are swiftly becoming essential practice for many companies of all shapes and sizes. As a relatively easy way for companies to stay on top of their game and keep customers on side, the countless benefits of a CRM systems mean it should be common practice for every business.

Distribution companies in particular are a unique breed with industry concerns and challenges that set them apart from every other company out there, from a customer base that changes almost overnight to technology

Cloud computing

The basics of business fundamentally stay the same, however it’s how you communicate, manage and your decisions that changes over time. With modern enhancements to technology you can stay one step ahead of your competitors with better decision-making, easier customer management and a faster sales process. Below are three key growth areas that you should consider