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about Customer relationship management

26th September 2013

We all hear chat about how today’s buyer is changing. No longer a static individual, waiting for a sales call to spark some interest or make them think twice about how they are approaching a particular aspect of their lives, but an educated, switched on group that know what they do and do not want.

Then…

Step back in time 10 years (when, yes, I was just 13!) to a time when sales people were lumbered with a presentation, a data sheet, a quota and simply told to go sell

Customer relationship management

Here at sales-i, we are proud to have an extensive network of partners that we work closely with. For today’s post, we are delighted to have had the chance to catch up with Neil Saviano, President of CRM International.

When it comes to Customer Relationship Management systems, Neil is one of the go to sources for information and advice. Not only does he have an extensive sales and marketing background, but also Neil is a renowned international public speaker in the CRM arena

31st July 2013

CRM has changed a lot since day 1. We all know that. The movers and shakers in the CRM world have only gotten more powerful and the adoption of Software-as-a-Service based technologies is only set to continue for the rest of 2013 and well into 2014. With a growing business focus on customer service and the need for information, the CRM market is going from strength to strength.

Over the past few years, CRM has quickly become strategy in many businesses and the need for more information that is readily available is becoming ingrained