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4 phrases sales reps say that sales leaders hate to hear

Attitude is everything in the sales profession and forming good (and bad!) habits can make or break any sales team. Some of the worst habits can manifest themselves into some innocuous-sounding remarks.

Our General Manager, Bruce Kopkin shares some of the worst phrases you can possibly hear from your sales reps. Read the full article over on Destination CRM here.

Get past the gatekeeper

I’ve heard it said that behind every strong man is an even stronger woman; a powerful and often true statement.

For salespeople though, the phrase should probably be adjusted to, ‘behind every important decision maker is an absolutely impossible-to-beat gatekeeper’.

The job of the decision maker’s mini-me is to screen calls and make sure that their boss doesn’t receive any unwanted interruptions.

Get your call right and you could be on the road to monetary success

7 excuses salespeople make for not hitting targets

Let’s face it… selling ain’t easy. Sometimes it seems easier to lure a ravenous lion with a lettuce leaf than hit your monthly sales target. Even the best, most seasoned salespeople will feel pressurized from time to time and result in them not hitting target. It’s this pressure that spawns excuses – excuses that detract attention away from a salesperson’s performance (or lack of it).

I hate hearing excuses; it feels like people are trying to blame others rather than accepting their own failings