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about selling over the phone

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Some swear selling over the phone is harder than face to face, where as others state the opposite. All types of sales come with their challenges, not least the words you use to present yourself. Arguably the most important weapon in your sales arsenal is your vocabulary. It can be the difference between creating a rapport with your customer and falling completely flat.

Whilst many will rely on following the crowd to get by – that’s the last mantra you want to live by as a salesperson. Find our top 5 overused phrases to avoid in sales below