Another week and another new recruit. Meet Gavin Owens. He has joined our data and implementation team here in the UK. So without further ado, let’s give Gav the grilling (…well, not quite) of his life.
Who are you?
I’m Gav, a Brummie born and bred.
When did you start at sales-i?
Early October after a week long holiday in Gran Canaria. I miss the sunshine…and the cocktails!
What does your role involve at sales-i?
I am part of the implementation team. I’ll be your first point of contact for any data issues you have. From on boarding new customers to assisting existing customers with any queries they have, I’ll be ensuring you have up to date information at your finger tips whenever you need it.
What is your background?
All of my jobs since leaving university have had a strong customer focus. My last role was in a Business Insight team for a global records management company, monitoring customer satisfaction and continual improvement to ensure a first class customer experience. I collected data, analyzed it and reported on it, so I understand the need for insightful information that is easily accessible.
Why work for sales-i?
I wanted a new challenge, in a forward thinking innovative company, that allowed me to continue to use the skills I’ve gained since leaving university along with gaining new ones, and sales-i fitted the bill perfectly. I get to provide a great customer experience while allowing my inner geek to play around with data.
What is the best thing about working here?
I get to spend the week doing something I enjoy with a great bunch of people… That’s the right answer isn’t it?