about new crm
Your company has got a shiny new customer relationship management (CRM) system that is set to revolutionize how you work. Your team has had their initial training on it, started playing around with it, and then month by month, they are using it less and less. What happened? Why the decline in use?
This blog examines the 5 key reasons why sales reps stop using their CRM and gives you an action plan on how you can get them to start using it again