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Technology Jargon Buster

written by sales-i Marketing Team

sales-i 29081 2016-12-23 1440960
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There’s no denying that technology is evolving at a rate faster than the speed of light and with the every advancement comes a multitude of technical jargon.

So to understand your megabytes from the Cloud, I’ve put together a list of the most common B2B techy terms and what they actually mean.


The physical parts of a computer such as the monitor, keyboard and parts inside, such as the hard disk drive and motherboard.


A general term used for the various kinds of programs used on a computer such as operating systems, utilities and applications.


A network of servers to store data and deliver a service over the Internet, making your information accessible from any piece of hardware, rather than just the one you own.


Software that is installed and maintained on computers within the building of an organization.

Software-as-a-Service (SaaS)

Software that is accessible via a web browser as it is hosted on the Cloud meaning there is no software to install locally. Typically, it will be subscription based and requires an active internet connection.


Provides security for a computer or local network by preventing unauthorized access. It sits as a barrier between the web and your computer to prevent hacking, viruses or unapproved data transfer.

Customer Relationship Management (CRM)

Software that helps an organization to manage contact data.

Business Intelligence (BI)

A software application that is used to analyze an organization’s raw data including mining, analytical processing, querying and reporting.

Big Data

Large amounts of structured and unstructured data that an organization generates that can potentially be mined and analyzed.


Secure storage of data on a server that uses a set of related measures and dimensions to analyze data.


A domain is a unique name used in the web address to relate to a company’s website. For example: or

Enterprise Resource Planning (ERP)

An ERP is business process management software that allows an organization to manage and monitor their supply chain, procurement, inventory, finance, products and HR.

Operating System (OS)

An Operating System is software that manages your computer and additional programs can be installed on top of it. The most common Operating Systems are Microsoft Windows, Linux or Mac OS.


Apple’s official mobile operating system for the iPad, iPhone, iPod and iWatch, focusing on gesture based and multi-touch functionality.


One of the world’s leading smartphone and tablet platforms created by Google, this is essentially an operating system.


This is when a webpage that a user has visited is stored within a web browser to speed up future visits as they load more quickly. This is because they don’t need to be downloaded over the Internet again.

HyperText Markup Language (HTML)

The set of commands used by web browsers to interpret and display page content to users.

Internet Service Provider (ISP)

An ISP is a company that provides internet access for consumers and businesses alike. Popular ISPs are Sky, Virgin Media, AT&T or Verizon.


A computer that acts as a host for maintaining websites, web services or email services.

Web based

Access to an online service or function via a web browser such as Google Chrome, Firefox or Internet Explorer that requires no additional software.

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