Filter by:
One sustainable approach that may sound a little abstract, is by improving your customer retention. This approach is ...
Understanding who your key customers are and who to prioritize isn’t always easy but, in a challenging market, it is ...
Keeping your sales skills at the cutting edge of sales enablement means staying aware of the cutting edge of ...
Limited experience doesn't mean limited results.
Power Maxed Racing overcome unpredictability for strong race weekend.
(This article first appeared in Builders Merchants News). Coronavirus poses an existential threat to construction ...
How to remain confident in a challenging and unpredictable environment.
Ian Heller shares how you can use technology to help your sales team continue hitting their targets.
Protect your business with sales-i to get instant visibility of potential opportunities and churn risk.
The last few weeks have been difficult for almost everyone, but now is the time to act and put your recovery plan into ...
Building and maintaining efficient sales teams is one of the key challenges of the age for enterprise-level boardrooms ...
Businesses and consumers across the world have benefited from countless web-enabled innovations that make living and ...
Head of UK Customer Delivery shares how sales-i has guided businesses out of the unknown.
Practical advice to attract talent.
Where are we now? Why aren't women going into STEM roles? How do we get more to enter the workforce?
Capture more of the $138bn automotive supplies market. The automotive industry in particular is one rife with excellent ...
5 powerful metrics that will help you to see where you stand in the retention stakes and offer up some interesting ...
Customer retention can be challenging for even the most seasoned of account managers. In this infographic, we share 6 ...
“Acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing one.”
When you’re trying to grow your business, bringing in new customers or clients left right and centre seems like an ...
Excellent beer doesn’t sell itself. So, what can you do to come out on top at the bar? Excellent beer doesn’t sell ...
A gazillion (probably not quite – but it must be close) studies have shown that it is much more cost-effective to ...
Businesses often deprioritise maintaining good customer relationships with existing contacts in search of new ones.
Do you work in customer success? (sometimes known, rightly or wrongly, as Business Development or Account Management) ...
A customer health score is essential to their retention. Scoring customers' health will alert you to at-risk accounts ...
Enticing the customers through the door is the easy part. Getting them to stay (customer retention) is where the ...
The who, what, when, why and how of Big Data analytics. “Big Data”. With more than 300 million search results to choose ...
Are you getting nowhere from gatekeepers and prospects that ignore your calls?
FBI agents are masters of getting blood out of stones. Read on to learn how they do it. The Federal Bureau of ...
Want to improve your customer retention but not sure how? Sadly, there’s no silver bullet out there with regards to ...
Making sales and answering customer queries is one thing, but to truly delve into the mind of your customer takes ...
Avoid making your salespeople CRM puppets and empower them to sell more.
Despite having them every day, many business people don’t actually think about the quality of their conversations and ...
Build trust, read people and adapt to any situation. In sales, you’ll often hear the phrase’ the gift of the gab’, ...
Customer loyalty is often overlooked by many B2B companies, with them usually looking to new business than retaining ...
It’s often said that it costs at least 5 times as much to find and acquire a new customer than it does to keep an old ...
Technology is great for many things. Using CRM software to monitor and increase customer loyalty is one of them. Here's ...
There are many ways you can use Big Data for customer retention. This article discusses 5 which you can start using ...
Have you ever thought about what causes a prospect to start a relationship with you? Where they sit in their purchase ...
Converting prospects into paying customers is always a testing point in the sales process. If you embrace the skills ...
Your business is more than just a product or service; it’s about people too. The way you treat people is important for ...
Business is tough, and retaining customers is often even tougher. What with new products being launched, competitors ...
CRM is now a fundamental part of every business but where did it originate from and how has it evolved? There’s no ...
Triggered email campaigns are helping companies of all sizes to sell better to their customers, improve conversion ...
Working in sales is not easy. Ridiculously early starts, high-pressured days and painfully late nights as every month ...
Neil Saviano, President of CRM International (one of sales-i’s valued partners), has recently published an article ...
