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Paul Smith joins sales-i.
Paul Smith joins sales-i.

Welcome to Paul Smith, our new US-based CCO.  

BTCC 2020 comes to a close.
BTCC 2020 comes to a close.

2020 draws to a close at Brands Hatch.  

Beat the competition - late or not.
Beat the competition - late or not.

Jess Hawkins takes to the tracks for the first time this season, and leaves ‘rookies’ behind.

A moment of history with first female driver: PMR at BTCC.
A moment of history with first female driver: PMR at BTCC.

Limited experience doesn't mean limited results. 

Things happening beyond your control and how to deal with them.
Things happening beyond your control and how to deal with them.

Power Maxed Racing overcome unpredictability for strong race weekend.

A new normal for construction sales?
A new normal for construction sales?

(This article first appeared in Builders Merchants News). Coronavirus poses an existential threat to construction ...

It's not one door closing and another opening - it's about focus.
It's not one door closing and another opening - it's about focus.

With innovative technologies at hand, businesses can still move forward and get the job done even in unprecedented ...

Confidence can’t be understated.
Confidence can’t be understated.

How to remain confident in a challenging and unpredictable environment.

The five ways AI will transform B2B sales in the next decade.
The five ways AI will transform B2B sales in the next decade.

Five ways that AI can practically support effective sales strategies for manufacturing, distribution and wholesale ...

Your salespeople are working from home - Here's the tools they need.
Your salespeople are working from home - Here's the tools they need.

Ian Heller shares how you can use technology to help your sales team continue hitting their targets.

Beyond survival: Protecting market share in a downturn.
Beyond survival: Protecting market share in a downturn.

Protect your business with sales-i to get instant visibility of potential opportunities and risk of churn.

Five ways sales-i can kickstart your business.
Five ways sales-i can kickstart your business.

The last few weeks have been difficult for almost everyone, but now is the time to act and put your recovery plan into ...

Bridging the skills gap.
Bridging the skills gap.

Building and maintaining efficient sales teams is one of the key challenges of the age for enterprise-level boardrooms ...

Control how the future looks with the tools you already have.
Control how the future looks with the tools you already have.

Businesses and consumers across the world have benefited from countless web-enabled innovations that make living and ...

Things aren’t as they normally are, they are better.
Things aren’t as they normally are, they are better.

Head of UK Customer Delivery shares how sales-i has guided businesses out of the unknown.

Responding faster to the needs of customers.
Responding faster to the needs of customers.

Many IT service providers have begun introducing new and improved solutions to address their customers’ needs during ...

3 Reasons You Need Your Customer Information Captured in a CRM.
3 Reasons You Need Your Customer Information Captured in a CRM.

The more information you capture in my CRM about your customers, the better you will be able to service them in the ...

The Extra Mile: What we are doing to support our customers. 
The Extra Mile: What we are doing to support our customers. 

The Extra Mile: What we are doing to support our customers  Right now, every member of the sales-i family is ...

Women in technology.
Women in technology.

Where are we now? Why aren't women going into STEM roles? How do we get more to enter the workforce?

6 steps to driving customer loyalty in the automotive industry.
6 steps to driving customer loyalty in the automotive industry.

Capture more of the $138bn automotive supplies market. The automotive industry in particular is one rife with excellent ...

4 steps to growing your customer base.
4 steps to growing your customer base.

The challenge to attract new custom has become an increasingly fast-paced treadmill in an over-subscribed gym. The ...

The importance of customer retention.
The importance of customer retention.

When you’re trying to grow your business, bringing in new customers or clients left right and centre seems like an ...

Sell more beer 101.
Sell more beer 101.

Excellent beer doesn’t sell itself. So, what can you do to come out on top at the bar? Excellent beer doesn’t sell ...

Our champions of customer success.
Our champions of customer success.

Here at sales-i, our people make us. As the heart and soul of our company, investing in them is imperative. Whether ...

11 things anyone who works in customer success can relate to.
11 things anyone who works in customer success can relate to.

Do you work in customer success? (sometimes known, rightly or wrongly, as Business Development or Account Management) ...

How to deal with customer complaints.
How to deal with customer complaints.

“My job would be alright without customers.”

Everything you need to know about Big Data.
Everything you need to know about Big Data.

The who, what, when, why and how of Big Data analytics. “Big Data”. With more than 300 million search results to choose ...

10 things you should know to succeed with inside sales.
10 things you should know to succeed with inside sales.

Are you getting nowhere from gatekeepers and prospects that ignore your calls?

The FBI's top rapport building tactics for salespeople.
The FBI's top rapport building tactics for salespeople.

FBI agents are masters of getting blood out of stones. Read on to learn how they do it. The Federal Bureau of ...

Do your salespeople hate your CRM system?
Do your salespeople hate your CRM system?

Avoid making your salespeople CRM puppets and empower them to sell more.

15 sales tips you need to know today.
15 sales tips you need to know today.

Build trust, read people and adapt to any situation. In sales, you’ll often hear the phrase’ the gift of the gab’, ...

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