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4 ways to identify your ‘best’ customers
4 ways to identify your ‘best’ customers

Understanding who your key customers are and who to prioritize isn’t always easy but, in a challenging market, it is ...

Enabling the remote sales professional.
Enabling the remote sales professional.

Are you in control of your remote sales team? The pandemic has led to major changes in the way sales teams go about ...

Why the personal touch matters more than ever in sales.
Why the personal touch matters more than ever in sales.

Throughout the pandemic, businesses across the board have been doubling down their efforts to get closer to customers ...

Paul Smith joins sales-i.
Paul Smith joins sales-i.

Welcome to Paul Smith, our new US-based CCO.  

BTCC 2020 comes to a close.
BTCC 2020 comes to a close.

2020 draws to a close at Brands Hatch.  

Beat the competition - late or not.
Beat the competition - late or not.

Jess Hawkins takes to the tracks for the first time this season, and leaves ‘rookies’ behind.

A moment of history with first female driver: PMR at BTCC.
A moment of history with first female driver: PMR at BTCC.

Limited experience doesn't mean limited results. 

Things happening beyond your control and how to deal with them.
Things happening beyond your control and how to deal with them.

Power Maxed Racing overcome unpredictability for strong race weekend.

A new normal for construction sales?
A new normal for construction sales?

(This article first appeared in Builders Merchants News). Coronavirus poses an existential threat to construction ...

It's not one door closing and another opening - it's about focus.
It's not one door closing and another opening - it's about focus.

With innovative technologies at hand, businesses can still move forward and get the job done even in unprecedented ...

Confidence can’t be understated.
Confidence can’t be understated.

How to remain confident in a challenging and unpredictable environment.

The five ways AI will transform B2B sales in the next decade.
The five ways AI will transform B2B sales in the next decade.

Five ways that AI can practically support effective sales strategies for manufacturing, distribution and wholesale ...

Your salespeople are working from home - Here's the tools they need.
Your salespeople are working from home - Here's the tools they need.

Ian Heller shares how you can use technology to help your sales team continue hitting their targets.

Beyond survival: Protecting market share in a downturn.
Beyond survival: Protecting market share in a downturn.

Protect your business with sales-i to get instant visibility of potential opportunities and risk of churn.

Five ways sales-i can kickstart your business.
Five ways sales-i can kickstart your business.

The last few weeks have been difficult for almost everyone, but now is the time to act and put your recovery plan into ...

Bridging the skills gap.
Bridging the skills gap.

Building and maintaining efficient sales teams is one of the key challenges of the age for enterprise-level boardrooms ...

Control how the future looks with the tools you already have.
Control how the future looks with the tools you already have.

Businesses and consumers across the world have benefited from countless web-enabled innovations that make living and ...

Things aren’t as they normally are, they are better.
Things aren’t as they normally are, they are better.

Head of UK Customer Delivery shares how sales-i has guided businesses out of the unknown.

What’s below the tip of your iceberg?
What’s below the tip of your iceberg?

Are your existing customers your key to growth and potential? In sales, the number one priority is to find new ways to ...

sales-i confirmed as Vendor Neutral certified.
sales-i confirmed as Vendor Neutral certified.

CHICAGO, IL, May 18th, 2020 – sales-i, an award-winning sales enablement software provider, has been announced as part ...

It’s not enough to just have the data.
It’s not enough to just have the data.

Article written by Chris Rogers, Account Executive at sales-i.

The Extra Mile: What we are doing to support our customers. 
The Extra Mile: What we are doing to support our customers. 

The Extra Mile: What we are doing to support our customers  Right now, every member of the sales-i family is ...

Women in technology.
Women in technology.

Where are we now? Why aren't women going into STEM roles? How do we get more to enter the workforce?

5 customer retention metrics that matter.
5 customer retention metrics that matter.

5 powerful metrics that will help you to see where you stand in the retention stakes and offer up some interesting ...

The importance of customer retention.
The importance of customer retention.

When you’re trying to grow your business, bringing in new customers or clients left right and centre seems like an ...

What is customer insight and why is it important for your business?
What is customer insight and why is it important for your business?

Customer insight is the understanding of your customer, based on their buying behavior, their experiences with you, ...

Sell more beer 101.
Sell more beer 101.

Excellent beer doesn’t sell itself. So, what can you do to come out on top at the bar? Excellent beer doesn’t sell ...

How To Increase Sales To Existing Customers.
How To Increase Sales To Existing Customers.

A gazillion (probably not quite – but it must be close) studies have shown that it is much more cost-effective to ...

11 things anyone who works in customer success can relate to.
11 things anyone who works in customer success can relate to.

Do you work in customer success? (sometimes known, rightly or wrongly, as Business Development or Account Management) ...

How to create a customer health score.
How to create a customer health score.

A customer health score is essential to their retention. Scoring customers' health will alert you to at risk accounts ...

sales-i helps to win award at IDS.
sales-i helps to win award at IDS.

It’s always great to learn how sales-i is helping our customers. Paul Johnson is Regional Sales Manager for the UK’s ...

7 customer retention strategies that work.
7 customer retention strategies that work.

Enticing the customers through the door is the easy part. Getting them to stay (customer retention) is where the ...

How to deal with customer complaints.
How to deal with customer complaints.

“My job would be alright without customers.”

Why mobile CRM will change your business.
Why mobile CRM will change your business.

If you haven't made the transition over to mobile CRM, act now to retain your competitive edge. Are mobile CRM ...

Everything you need to know about Big Data.
Everything you need to know about Big Data.

The who, what, when, why and how of Big Data analytics. “Big Data”. With more than 300 million search results to choose ...

Buyer's Guide: How to buy a BI tool.
Buyer's Guide: How to buy a BI tool.

We make choosing your BI tool a simple and logical decision. A quick Google search of the term Business Intelligence ...

10 things you should know to succeed with inside sales.
10 things you should know to succeed with inside sales.

Are you getting nowhere from gatekeepers and prospects that ignore your calls?

The FBI's top rapport building tactics for salespeople.
The FBI's top rapport building tactics for salespeople.

FBI agents are masters of getting blood out of stones. Read on to learn how they do it. The Federal Bureau of ...

Knowing Your Customer From the Inside Out
Knowing Your Customer From the Inside Out

Making sales and answering customer queries is one thing, but to truly delve into the mind of your customer takes ...

Do your salespeople hate your CRM system?
Do your salespeople hate your CRM system?

Avoid making your salespeople CRM puppets and empower them to sell more.

15 sales tips you need to know today.
15 sales tips you need to know today.

Build trust, read people and adapt to any situation. In sales, you’ll often hear the phrase’ the gift of the gab’, ...

SlideShare: The importance of customer loyalty.
SlideShare: The importance of customer loyalty.

Customer loyalty is often overlooked by many B2B companies, with them usually looking to new business than retaining ...

1 thing all successful craft breweries know.
1 thing all successful craft breweries know.

In recent years, there’s been a slip in the popularity of the mainstream brands that dominate their respective markets; ...

Increasing customer loyalty with CRM software.
Increasing customer loyalty with CRM software.

Technology is great for many things. Using CRM software to monitor and increase customer loyalty is one of them. Here's ...

Best practices for using a CRM system
Best practices for using a CRM system

Most bits of new technology these days simply don’t come with a fully loaded instruction manual like the technology of ...

Every success story has to start somewhere…
Every success story has to start somewhere…

Have you ever thought about what causes a prospect to start a relationship with you? Where they sit in their purchase ...

5 tips to convert prospects into customers.
5 tips to convert prospects into customers.

Converting prospects into paying customers is always a testing point in the sales process. If you embrace the skills ...

5 ways to retain your customers
5 ways to retain your customers

Your business is more than just a product or service; it’s about people too. The way you treat people is important for ...

Retention, retention, retention.
Retention, retention, retention.

Business is tough and retaining customers is often even tougher. What with new products being launched, competitors ...

Do you simply Sell? Or Sell and Retain?
Do you simply Sell? Or Sell and Retain?

Triggered email campaigns are helping companies of all sizes to sell better to their customers, improve conversion ...

Your virtual BI and CRM ‘sales assistant’?
Your virtual BI and CRM ‘sales assistant’?

Neil Saviano, President of CRM International (one of sales-i’s valued partners), has recently published an article ...

Selling. An art or a science?
Selling. An art or a science?

There is a constant debate as to whether a good sales person is born or made – and whether selling is an art or a ...

Taking care of the pennies.
Taking care of the pennies.

There’s nothing like the threat of impending difficult economic conditions to set sales team on new offensives, firing ...

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