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Understanding who your key customers are and who to prioritize isn’t always easy but, in a challenging market, it is ...
Are you in control of your remote sales team? The pandemic has led to major changes in the way sales teams go about ...
Throughout the pandemic, businesses across the board have been doubling down their efforts to get closer to customers ...
Limited experience doesn't mean limited results.
Power Maxed Racing overcome unpredictability for strong race weekend.
(This article first appeared in Builders Merchants News). Coronavirus poses an existential threat to construction ...
How to remain confident in a challenging and unpredictable environment.
Ian Heller shares how you can use technology to help your sales team continue hitting their targets.
Protect your business with sales-i to get instant visibility of potential opportunities and churn risk.
The last few weeks have been difficult for almost everyone, but now is the time to act and put your recovery plan into ...
Building and maintaining efficient sales teams is one of the key challenges of the age for enterprise-level boardrooms ...
Businesses and consumers across the world have benefited from countless web-enabled innovations that make living and ...
Head of UK Customer Delivery shares how sales-i has guided businesses out of the unknown.
Are your existing customers your key to growth and potential? In sales, the number one priority is to find new ways to ...
Practical advice to attract talent.
Where are we now? Why aren't women going into STEM roles? How do we get more to enter the workforce?
5 powerful metrics that will help you to see where you stand in the retention stakes and offer up some interesting ...
When you’re trying to grow your business, bringing in new customers or clients left right and centre seems like an ...
Customer insight is the understanding of your customer, based on their buying behavior, their experiences with you, ...
Excellent beer doesn’t sell itself. So, what can you do to come out on top at the bar? Excellent beer doesn’t sell ...
A gazillion (probably not quite – but it must be close) studies have shown that it is much more cost-effective to ...
Businesses often deprioritise maintaining good customer relationships with existing contacts in search of new ones.
Do you work in customer success? (sometimes known, rightly or wrongly, as Business Development or Account Management) ...
A customer health score is essential to their retention. Scoring customers' health will alert you to at-risk accounts ...
It’s always great to learn how sales-i is helping our customers. Paul Johnson is Regional Sales Manager for the UK’s ...
Enticing the customers through the door is the easy part. Getting them to stay (customer retention) is where the ...
If you haven't made the transition over to mobile CRM, act now to retain your competitive edge. Are mobile sales ...
The who, what, when, why and how of Big Data analytics. “Big Data”. With more than 300 million search results to choose ...
We make choosing your BI tool a simple and logical decision. A quick Google search of the term Business Intelligence ...
Are you getting nowhere from gatekeepers and prospects that ignore your calls?
FBI agents are masters of getting blood out of stones. Read on to learn how they do it. The Federal Bureau of ...
Making sales and answering customer queries is one thing, but to truly delve into the mind of your customer takes ...
Avoid making your salespeople CRM puppets and empower them to sell more.
Build trust, read people and adapt to any situation. In sales, you’ll often hear the phrase’ the gift of the gab’, ...
Customer loyalty is often overlooked by many B2B companies, with them usually looking to new business than retaining ...
In recent years, there’s been a slip in the popularity of the mainstream brands that dominate their respective markets; ...
Most bits of new technology these days simply don’t come with a fully loaded instruction manual like the technology of ...
Have you ever thought about what causes a prospect to start a relationship with you? Where they sit in their purchase ...
Converting prospects into paying customers is always a testing point in the sales process. If you embrace the skills ...
Your business is more than just a product or service; it’s about people too. The way you treat people is important for ...
Business is tough, and retaining customers is often even tougher. What with new products being launched, competitors ...
Triggered email campaigns are helping companies of all sizes to sell better to their customers, improve conversion ...
Neil Saviano, President of CRM International (one of sales-i’s valued partners), has recently published an article ...
There is a constant debate as to whether a good sales person is born or made – and whether selling is an art or a ...
There’s nothing like the threat of impending difficult economic conditions to set sales team on new offensives, firing ...
