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“Acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing one.”
Businesses often deprioritise maintaining good customer relationships with existing contacts in search of new ones.
A customer health score is essential to their retention. Scoring customers' health will alert you to at-risk accounts ...
Enticing the customers through the door is the easy part. Getting them to stay (customer retention) is where the ...
It’s often said that it costs at least 5 times as much to find and acquire a new customer than it does to keep an old ...
