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about Customer health

customer health score

As a manufacturer, wholesaler or distributor, 80 –  90% of next year’s revenue will come from your existing customers. Knowing which customers are at risk of leaving, could be buying more or are true advocates of your brand is an essential part of a successful business.

To gain insight, you need to apply a customer health score to every account. You may already do this with a red, yellow, or green system