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Real-world insights into the sectors we work with.

With our exposure to so many sectors around the globe we have a deep understanding of what the current opportunities and challenges are.

Here, you can find sales-i's latest opinions, thoughts and analysis around the manufacturing, wholesale and distribution sectors globally, with economic impacts that converts businesses to a technological change – and why. 

From thought leadership pieces, to coverage on disruptions within specific industriesbelow read our honest opinions of business environments. 

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How better sales tech attracts better sales talent to your business.
How better sales tech attracts better sales talent to your business.

Industries across the board are struggling to attract and retain new people at every level from graduates to qualified ...

Getting the price right when cost challenges abound.
Getting the price right when cost challenges abound.

Pricing strategy is a thorny issue for sales teams at the best of times but never more so than when rising cost ...

How to avoid missing out on the top talent in 2021
How to avoid missing out on the top talent in 2021

TalentTech is a recent addition to our list of outstanding partnerships. Below they set out the key tips for making ...

How to prepare for getting back on the road.
How to prepare for getting back on the road.

Getting your team back on the road in 2021 is going to take creative thinking. More than 97% of the U.S. population ...

The importance of data security in 2021.
The importance of data security in 2021.

What do the US Federal Government, 60 million South African citizens, 57 million Uber customers and the British ...

Using home working skills and quality data to unlock sales in 2021.
Using home working skills and quality data to unlock sales in 2021.

In sales, you need to make a connection and understand the needs of your potential clients. You need to respond quickly ...

Enabling the remote sales professional.
Enabling the remote sales professional.

Are you in control of your remote sales team? The pandemic has led to major changes in the way sales teams go about ...

Why the personal touch matters more than ever in sales.
Why the personal touch matters more than ever in sales.

Throughout the pandemic, businesses across the board have been doubling down their efforts to get closer to customers ...

The benefits of diversity and inclusion to your business.
The benefits of diversity and inclusion to your business.

Diversity and inclusion (D&I) can have a big influence beyond your company’s legal obligations and compliance ...

Changing business lanes? What to consider when looking to diversify.
Changing business lanes? What to consider when looking to diversify.

Despite the widescale business disruption created by Covid-19, many companies have responded proactively by ...

Looking for the exit? Here’s how to maximise your company valuation.
Looking for the exit? Here’s how to maximise your company valuation.

In this final part of our series of three articles concentrating on M&A we focus on how to maximise your company ...

Why firmographics can help your business sell better.
Why firmographics can help your business sell better.

Knowing which businesses and individuals to target to keep your deal pipeline full of the right prospects is ...

How sales enablement software can create post deal value for company buyers.
How sales enablement software can create post deal value for company buyers.

In part two of our series of three articles focusing on M&A we turn our attention to the value of embedded technology ...

Five sales strategy gaps that will see the bottom line suffer.
Five sales strategy gaps that will see the bottom line suffer.

In any organization, procedures and policies introduced by individual business functions with the best intentions can ...

Distributors, is your sales data deal-ready for the coming M&A wave?
Distributors, is your sales data deal-ready for the coming M&A wave?

2021 is likely to be the year many wholesale distribution businesses find themselves on the end of an M&A approach. In ...

Buy or build? Bespoke Software vs off-the-shelf software.
Buy or build? Bespoke Software vs off-the-shelf software.

The intricacies of the different software options available on the market today can leave many business owners ...

The lowdown on why software integration matters.
The lowdown on why software integration matters.

Integration is a concept associated with many commercial technology solutions used in a range of everyday scenarios. ...

What are the right sales technology tools for my business?
What are the right sales technology tools for my business?

With Covid restrictions remaining a fact of commercial life for the foreseeable future, the pressure remains on ...

The future of sales: Cloud software and the decline of the office.
The future of sales: Cloud software and the decline of the office.

The office. Your companies’ home, the birthplace of every great idea since the industrial revolution. Over the average ...

How can I use AI to drive better sales in my business?
How can I use AI to drive better sales in my business?

Busy manufacturers and wholesale distributors could be forgiven for questioning just how much of a priority AI and ...

Emerging trends and innovations in the HVACR sector.
Emerging trends and innovations in the HVACR sector.

Whilst many industries have had to cope with unexpected shutdowns, layoffs, and planning a path to survival during the ...

Identifying customer buying signals when the going gets tough.
Identifying customer buying signals when the going gets tough.

As manufacturing, distribution and wholesaling business seek to mitigate the ongoing effects of the pandemic by ...

2021 state of CRM.
2021 state of CRM.

It is 2021, yet distribution and manufacturing businesses are still struggling with the age old ‘user adoption’ issues ...

sales-i's most read opinion pieces of 2020.
sales-i's most read opinion pieces of 2020.

2020 – a year like no other... but what were the 10 most read opinion pieces from the sales-i website last year? 

Selling in uncertain times: 5 questions for your 2021 sales strategy.
Selling in uncertain times: 5 questions for your 2021 sales strategy.

Manufacturers, distributors and wholesalers hoping for some early New Year cheer are now facing up to the reality of a ...

sales-i UK users in the building industry offset COVID Q2 crash.
sales-i UK users in the building industry offset COVID Q2 crash.

For many 2020 has been a difficult year. The pandemic strangled import channels, caused multiple lockdowns, and ...

A confident return on the cards?
A confident return on the cards?

Despite the huge challenges the Covid crisis has brought for sales operations across the UK, the roll-out of a vaccine ...

COVID and the Cloud: How contactless software saved the day.
COVID and the Cloud: How contactless software saved the day.

Cloud services have been steadily gaining in popularity since the early 2000s, and with good reason, they provide ...

Spotlight on cleaning.
Spotlight on cleaning.

Opportunity knocks for industry at forefront of coronavirus fight. Alex Witcpalek, cleaning market specialist and ...

2021: The year of optimism
2021: The year of optimism

2020 has been devastating for governments, stock markets, and industry. The steep rise in unemployment, industry ...

Spotlight on industrial.
Spotlight on industrial.

Sector looks to up tech game in face of new realities.   Alex Witcpalek, industrial market specialist and director of ...

Spotlight on automotive.
Spotlight on automotive.

Gearing up for new commercial realities.

sales-i Industrial Supplies, Safety & Tools users achieve growth.
sales-i Industrial Supplies, Safety & Tools users achieve growth.

2020 has presented some of the toughest challenges ever faced by industry across the globe.

Decision makers should not assume the worst. Stay safe with sales-i.
Decision makers should not assume the worst. Stay safe with sales-i.

With technology that moves your business online, you can stay safe and still sell smart. You can access sales-i ...

A new normal for construction sales?
A new normal for construction sales?

(This article first appeared in Builders Merchants News). Coronavirus poses an existential threat to construction ...

It's not one door closing and another opening - it's about focus.
It's not one door closing and another opening - it's about focus.

With innovative technologies at hand, businesses can still move forward and get the job done even in unprecedented ...

Confidence can’t be understated.
Confidence can’t be understated.

How to remain confident in a challenging and unpredictable environment.

The five ways AI will transform B2B sales in the next decade.
The five ways AI will transform B2B sales in the next decade.

Five ways that AI can practically support effective sales strategies for manufacturing, distribution and wholesale ...

Your salespeople are working from home - Here's the tools they need.
Your salespeople are working from home - Here's the tools they need.

Ian Heller shares how you can use technology to help your sales team continue hitting their targets.

Beyond survival: Protecting market share in a downturn.
Beyond survival: Protecting market share in a downturn.

Protect your business with sales-i to get instant visibility of potential opportunities and risk of churn.

Five ways sales-i can kickstart your business.
Five ways sales-i can kickstart your business.

The last few weeks have been difficult for almost everyone, but now is the time to act and put your recovery plan into ...

Bridging the skills gap.
Bridging the skills gap.

Building and maintaining efficient sales teams is one of the key challenges of the age for enterprise-level boardrooms ...

Control how the future looks with the tools you already have.
Control how the future looks with the tools you already have.

Businesses and consumers across the world have benefited from countless web-enabled innovations that make living and ...

The automotive sector – how will it accelerate again?
The automotive sector – how will it accelerate again?

The automotive sector is not likely to return to the way it was before the pandemic. What have the effects been so far ...

The Jaws effect.
The Jaws effect.

The Jaws effect. What it’s going to take to reopen businesses and start selling again?  

Selling through a screen – 10 video sales call tips.
Selling through a screen – 10 video sales call tips.

Being able to pull off an effective video sales call is now a necessity, but it’s not always easy. From technical ...

Responding faster to the needs of customers.
Responding faster to the needs of customers.

Many IT service providers have begun introducing new and improved solutions to address their customers’ needs during ...

3 Reasons You Need Your Customer Information Captured in a CRM.
3 Reasons You Need Your Customer Information Captured in a CRM.

I have been a Customer Success Manager for over four years, and my Customer Relationship Management software has always ...

sales-i HVAC sector users buck the national trend.
sales-i HVAC sector users buck the national trend.

As the HVAC industry comes out of its enforced COVID-19 hibernation and begins the journey of recovery, who is managing ...

A practical guide to future-proofing your business.
A practical guide to future-proofing your business.

How you use this time in lockdown, will determine how you come out of it. With sales-i by your side, you can maintain ...

Serving Up a Dish of… Change.
Serving Up a Dish of… Change.

Every aspect of the food and drink sector is likely to see change; from dining out, ordering food, supplies and ...

How will Brexit affect the automotive aftermarket?
How will Brexit affect the automotive aftermarket?

With the 29th March deadline looming, Brexit is a very real challenge facing every UK industry. The automotive ...

sales-i Safety sector users buck the national trend.
sales-i Safety sector users buck the national trend.

Despite the pressures being felt by the distribution sector sales-i customers trading in the Safety equipment sector ...

What’s below the tip of your iceberg?
What’s below the tip of your iceberg?

Are your existing customers your key to growth and potential? In sales, the number one priority is to find new ways to ...

Get back your time as a sales manager.
Get back your time as a sales manager.

What you want to do, rather than what you have to do. As a sales leader, the clock is always ticking. Reports need to ...

The power of counterintuitive selling.
The power of counterintuitive selling.

An unpredictable world, such as the one we are currently operating in, requires new tactics. As the world returns to ...

Sales and marketing – A match made in the heavens.
Sales and marketing – A match made in the heavens.

Off the shelf sales enablement tools are the way forward when it comes to aligning sales and marketing according to a ...

Wellbeing in the Workplace: How wellness drives productivity.
Wellbeing in the Workplace: How wellness drives productivity.

The modern workplace is a fast-paced, highly competitive environment. We work harder for longer to maintain a ...

Cross-selling techniques – The secret that boosts sales.
Cross-selling techniques – The secret that boosts sales.

How can you improve your cross-selling techniques? In 2020 so far, 69% of Americans have shopped online and 25% of ...

Business turns to Jan/San sector to boost confidence.
Business turns to Jan/San sector to boost confidence.

How will the Jan/San sector provide the much-needed confidence for business to return to normal and adapt to new and ...

Keep on trucking: The Heavy-duty sector and COVID-19.
Keep on trucking: The Heavy-duty sector and COVID-19.

What’s next for the heavy-duty sector?

5 things you should be monitoring post lockdown.
5 things you should be monitoring post lockdown.

There’s no doubt that the coronavirus pandemic has hit the economy hard. Many business owners are unsure of where to ...

How automation can help manufacturers navigate their recovery.
How automation can help manufacturers navigate their recovery.

COVID-19 has inevitably changed the way in which organizations around the world, in all business sectors, conduct their ...

Embrace and evolve with the times of technological change.
Embrace and evolve with the times of technological change.

Introducing new technology can seem daunting and complicated but keeping up with the technological change – while ...

Recalibrating the Medical Sector Supply Chain.
Recalibrating the Medical Sector Supply Chain.

The healthcare industry has evolved faster in the last few months than it has over the past 30 years. From embracing ...

Building Our Way Back to the Future.
Building Our Way Back to the Future.

The construction industry worldwide and its complex infrastructure is slowly coming back to life. Tower cranes that dot ...

Infographic: A day in the life of a salesperson.
Infographic: A day in the life of a salesperson.

To demonstrate the value of sales-i throughout a day in the life of a salesperson we have created a timeline of ...

6 Myths About Digital Transformation.
6 Myths About Digital Transformation.

Digital technology has undeniably transformed the way we do business, with smart technology that is real time, ...

It’s not enough to just have the data.
It’s not enough to just have the data.

Article written by Chris Rogers, Account Executive at sales-i.

The great remote working experiment we’ve all been waiting for?
The great remote working experiment we’ve all been waiting for?

Could this be the great remote working experiment we’ve all been waiting for? As we continue to figure out how to work ...

5 important takeaways from Covid-19.
5 important takeaways from Covid-19.

How to make the best out of a challenging situation, learn, adapt and evolve.

Snapshot – The best way to prepare for a remote sales call.
Snapshot – The best way to prepare for a remote sales call.

Snapshot is the reporting functionality within sales-i that creates customer-facing documents by using sales data from ...

Now is the time to really manage your team.
Now is the time to really manage your team.

Now is the time to really manage your team. As a manager right now, if you’re separated from your team and unable to ...

Stockpile opportunity for the future.
Stockpile opportunity for the future.

For the foreseeable future, we live in a new Covid-19-normal way of business and life. Whether we like it or not, the ...

Remaining a team during social distancing.
Remaining a team during social distancing.

Remaining a team during social distancing An article by Mike Worthington, Customer Success Manager.

Light at the end of the tunnel.
Light at the end of the tunnel.

Instead of rushing around the office, being pulled from pillar to post by jumping in on this call and hosting that ...

Coping with Coronavirus – The effect on the Jan/San sector.
Coping with Coronavirus – The effect on the Jan/San sector.

As it stands, sales-i should be exhibiting at the Manchester Cleaning Show from 25-26th March, however, with the risk ...

How sales technology can help your business today.
How sales technology can help your business today.

Kevin McGirl, Co-Founder of sales-i, shares how sales technologies can (and will) help your business through the global ...

5 reasons sales software fails in your organization.
5 reasons sales software fails in your organization.

Buying a new sales software tool can be a very exciting time. Yet, 63%  of larger companies risk project failure as ...

Making HVAC Cool – Attracting millennials into the HVAC industry.
Making HVAC Cool – Attracting millennials into the HVAC industry.

If you’re struggling to get people to fill the vital roles in your business, then you are not alone. The younger ...

Infographic: The US Heavy Duty Industry By Numbers.
Infographic: The US Heavy Duty Industry By Numbers.

As the single biggest employer in the United States, we take a look at the heavy duty trucking industry to understand ...

The Top 9 Sales Tools To Boost Prospecting.
The Top 9 Sales Tools To Boost Prospecting.

The internet is awash with apps, downloads and business intelligence systems promising to make your work day a breeze. ...

A framework for effective sales management (tip 5 of 5).
A framework for effective sales management (tip 5 of 5).

Tip 5: Reverse planning of your sales activity. Sales is one of the few professions where metrics can be captured at ...

A framework for effective sales management (tip 4 of 5).
A framework for effective sales management (tip 4 of 5).

Tip 4: The ‘rubber band’ effect. Salespeople are a stubborn bunch. Change is not in their vocabulary.

A framework for effective sales management (tip 3 of 5).
A framework for effective sales management (tip 3 of 5).

Tip 3: Understanding who’s your best salesperson.  It’s the end of the quarter and Bob has yet again generated the most ...

A framework for effective sales management (tip 2 of 5).
A framework for effective sales management (tip 2 of 5).

Tip 2: The role of a sales manager. It may sound like it’s easy to describe what a sales manager’s role is but so many ...

A framework for effective sales management (tip 1 of 5).
A framework for effective sales management (tip 1 of 5).

Tip 1: 173 is the most important number in sales. 173. This number should always be in the back of every salesperson’s ...

4 reasons your reporting needs data visualization.
4 reasons your reporting needs data visualization.

Seeing is believing. Uncover the power of visual formatting.

HVAC 2019 & Beyond [Infographic].
HVAC 2019 & Beyond [Infographic].

What are the big trends, opportunities and threats for the global HVAC industry over the next 5 years?

What is sales enablement and why does it matter?
What is sales enablement and why does it matter?

A B2B sales role may seem straight forward, however, in truth it’s not. Every salesperson needs to consider what ...

The HVAC Industry Tech Revolution [The Future of HVAC]
The HVAC Industry Tech Revolution [The Future of HVAC]

The HVAC industry is on the rise. In line with the rebound of fortunes of the larger construction industry, the HVAC ...

Email Writing: Top Tips For Selling More | Blog | sales-i
Email Writing: Top Tips For Selling More | Blog | sales-i

Marketing and sales are essentially two sides of the same coin: both have the aim of raising awareness of a brand, ...

How to Upsell and Cross Sell Effectively: 5 Top Tips.
How to Upsell and Cross Sell Effectively: 5 Top Tips.

When you’re looking for ways to grow your business, you could do worse than using tried and tested up-selling or ...

Old technology is killing your business – 3 areas to improve.
Old technology is killing your business – 3 areas to improve.

Is the rush for the latest office tech being overtaken by the need to make sure your tech mindset is right before you ...

AI in Manufacturing (And Why It Matters).
AI in Manufacturing (And Why It Matters).

Artificial Intelligence (AI) in manufacturing shows the greatest positive impact when compared to other industries. ...

Why is SaaS so popular? And is it here to stay?
Why is SaaS so popular? And is it here to stay?

SaaS or Software-as-a-Service has grown ever more popular over the past few years but is it here to stay? Jump back ...

INFOGRAPHIC: 27 game-changing sales stats.
INFOGRAPHIC: 27 game-changing sales stats.

Sales is a numbers game. So we’ve collated some of the most eye-watering, game-changing sales statistics that just ...

The advantages of SaaS.
The advantages of SaaS.

The advantages of SaaS (Software-as-a-Service) are significant – regardless of what industry you work in. From building ...

Machine learning explained.
Machine learning explained.

The modern workplace is teeming with tech. Businesses are constantly updating hardware and procedures to keep up with ...

Sell like a robot. AI and Machine Learning in sales.
Sell like a robot. AI and Machine Learning in sales.

The rise of the machines is well underway, but do you need to worry about your obsolescence? Are the machines here to ...

Future-proofing in the US Heavy Duty Transportation Industry.
Future-proofing in the US Heavy Duty Transportation Industry.

It’s started. 2018 has witnessed a tsunami of orders for hybrid, electric and fuel cell commercial vehicles. FTR ...

Women in technology.
Women in technology.

Where are we now? Why aren't women going into STEM roles? How do we get more to enter the workforce?

Why selling is like dating
Why selling is like dating

Want to discover why selling is like dating? Read on.

6 big benefits of CRM software.
6 big benefits of CRM software.

With its roots firmly set in the late 1980s, Customer Relationship Management (CRM) software has come on leaps and ...

18 Steps to a Productive Sales Meeting.
18 Steps to a Productive Sales Meeting.

No one likes a meeting that rambles on, has no plan, no goals and no respect for other people’s time. Making every ...

How to prepare for a sales conference: 10 tips for attendees.
How to prepare for a sales conference: 10 tips for attendees.

Are you off to a business or sales conference? Here’s our tips for planning your day and making sure you get the most ...

Spreadsheets for business – will we ever learn?
Spreadsheets for business – will we ever learn?

The catastrophic data error which led to case number chaos.

4 steps to growing your customer base.
4 steps to growing your customer base.

The challenge to attract new custom has become an increasingly fast-paced treadmill in an over-subscribed gym. The ...

Tips to help you sell more in the Jan/San industry.
Tips to help you sell more in the Jan/San industry.

The Jan/San industry is a busy market. Finding new growth opportunities can be a mammoth task. There are things you can ...

Relationship Map Your Way to New Leads.
Relationship Map Your Way to New Leads.

A Relationship Map is designed to uncover connections between customers and prospects. This can be invaluable when ...

Why sales reps stop using CRM software.
Why sales reps stop using CRM software.

Your company has got a shiny new customer relationship management (CRM) system that is set to revolutionize how you ...

5 customer retention metrics that matter.
5 customer retention metrics that matter.

5 powerful metrics that will help you to see where you stand in the retention stakes and offer up some interesting ...

6 customer retention stats that will blow your mind.
6 customer retention stats that will blow your mind.

Customer retention can be challenging for even the most seasoned of account managers. In this infographic, we share 6 ...

5 ways industry 4.0 is going to affect manufacturing.
5 ways industry 4.0 is going to affect manufacturing.

If you work in manufacturing you’ve probably heard the phrase ‘industry 4.0’ or ‘business 4.0’, first things first, ...

5 handy sales hints to help improve your sales skills.
5 handy sales hints to help improve your sales skills.

The art of sales is a minefield. If it was easy, we’d all be doing it. With this in mind, we’ve come up with 5 handy ...

New Automotive Industry Sales Trends: The Subscription-based Model.
New Automotive Industry Sales Trends: The Subscription-based Model.

The subscription-based sales model is well-known for disrupting the traditional buy-to-own approach. Consumer goods ...

5 point plan to make more hours in the day Pt.3.
5 point plan to make more hours in the day Pt.3.

Welcome back again to our 5 point plan to make more hours in the day. If you are only just joining us – where have you ...

5 point plan to make more hours in the day Pt.2.
5 point plan to make more hours in the day Pt.2.

Welcome back to our 5 point plan to make more hours in the day. If you missed part one you can find it HERE. So far, we ...

The Never-Ending Sales Pipeline Journey.
The Never-Ending Sales Pipeline Journey.

B2B sales is notoriously slow in converting prospects from mildly interested to your newest brand evangelists. It can ...

5 point plan to make more hours in the day Pt.1.
5 point plan to make more hours in the day Pt.1.

We’ve all said, ‘I don’t have enough hours in the day!’ at some point in our careers. For a sales professional, time ...

Why Integrate CRM With Your Food Supply Chain?
Why Integrate CRM With Your Food Supply Chain?

Supply chains can set your business apart from the rest. But why not go further and add customer relationship ...

4 powerful value adds to set your manufacturing business apart from the rest.
4 powerful value adds to set your manufacturing business apart from the rest.

In what is increasingly becoming a heavily commoditized market, manufacturers are constantly looking for ways to add ...

BI Analyzer Tool – Find The Right Solution For Your Business.
BI Analyzer Tool – Find The Right Solution For Your Business.

Choosing the right Business Intelligence (BI) system for your business needs is difficult and often very stressful. ...

How to build a winning sales team.
How to build a winning sales team.

Our Guide To Building A Successful Sales Team Think of an example of a successful team. It could be a sports team, a ...

A Guide to Managing Remote Sales Teams More Effectively.
A Guide to Managing Remote Sales Teams More Effectively.

How to manage remote employees in 5 steps: You’ve surely heard the phrase, “it’s a small world”. For years, that’s been ...

The importance of insight selling.
The importance of insight selling.

How to perfect the art of insight selling for your business. Customers don’t want to be coerced into making a purchase ...

Infographic: Using Data Visualization In Sales.
Infographic: Using Data Visualization In Sales.

Your prospects see countless pitches, so how do you make them remember you and your key points? Using Data ...

Infographic: Using Data Visualization For Business.
Infographic: Using Data Visualization For Business.

In a competitive market businesses need to use every tool in their locker to stand out from the crowd. Using Data ...

Infographic: The power of Data Visualization.
Infographic: The power of Data Visualization.

Check out our Infographic on how you can harness the power of Data Visualization in your business to make the most of ...

Where Is The Next Generation Of Manufacturing?
Where Is The Next Generation Of Manufacturing?

A decade after the economic downturn, the job market has finally started to rebound with jobs being added in nearly ...

5 Advantages of Mobile CRM with BI Analytics.
5 Advantages of Mobile CRM with BI Analytics.

Mobiles, or cell phones depending on which side of the pond you reside, are now a lot more than their title suggests. ...

Infographic: Supercharge your sales stack.
Infographic: Supercharge your sales stack.

Sales analytics tools can be a complete game changer for distribution business of all shapes and sizes. From increasing ...

Why CRM alone isn’t enough for today’s distributors.
Why CRM alone isn’t enough for today’s distributors.

Customer relationship management (CRM) systems are swiftly becoming essential practice for many companies of all shapes ...

SaaS, PaaS and IaaS – what are the differences?
SaaS, PaaS and IaaS – what are the differences?

A simple look at Software as a Service, Platform as a Service and Infrastructure as a Service. What are they and how do ...

Your Staff Should Be Cheerleaders.
Your Staff Should Be Cheerleaders.

As a marketeer I know that all marketing departments are looking for new ways to ‘big up’ their brand, reach new ...

How to win back lost customers.
How to win back lost customers.

According to Harvard Business Review “acquiring a new customer is anywhere from five, to 25 times more expensive than ...

ERP vs BI software: What is the difference?
ERP vs BI software: What is the difference?

What’s the difference between ERP and BI software? These are two pieces of software that are often confused, muddled up ...

How to Set Effective Sales Goals.
How to Set Effective Sales Goals.

What makes an effective sales goal and how can you make sure that yours will motivate your salesforce to reach their ...

SaaS software vs on-premises: Which is right for you?
SaaS software vs on-premises: Which is right for you?

Have you considered SaaS software as a solution for your business? In the battle of SaaS vs on-premise, which wins? ...

Keys to success: What are KPI targets and how do they impact sales teams?
Keys to success: What are KPI targets and how do they impact sales teams?

Monitor your sales performance using key performance indicators (KPIs). Read on to see examples, how to set them and ...

Why CRM is Changing the Way We Do Business.
Why CRM is Changing the Way We Do Business.

CRM is changing the way we do business, it's the obvious choice for modernizing customer data collection and bringing ...

5 tips on using CRM to increase your sales growth.
5 tips on using CRM to increase your sales growth.

From sharing information to capturing leads, here are our top 5 tips on using CRM to increase sales and grow your ...

The importance of customer retention.
The importance of customer retention.

When you’re trying to grow your business, bringing in new customers or clients left right and centre seems like an ...

A History of Business Intelligence.
A History of Business Intelligence.

Business Intelligence has probably been around a lot longer than you could possibly imagine. But what exactly are its ...

Infographic: How to improve sales performance and improve customer growth.
Infographic: How to improve sales performance and improve customer growth.

Driving sales performance and developing your business is always going to be at the forefront of your mind. Actively ...

What is customer insight and why is it important for your business?
What is customer insight and why is it important for your business?

Customer insight is the understanding of your customer, based on their buying behavior, their experiences with you, ...

Sell More Beer 101 Pt.3.
Sell More Beer 101 Pt.3.

Hello again and thank you for joining me for the final instalment of our series ‘Sell More Beer 101’. Up to now we have ...

Sell More Beer 101 Pt.2
Sell More Beer 101 Pt.2

Welcome back to our Sell More Beer 101 blog. So far, we have established that to stand out from the crowd you need an ...

ERP and BI: 4 reasons you need both.
ERP and BI: 4 reasons you need both.

When used correctly in perfect harmony, ERP and BI tools are a true match made in heaven. Here are 4 reasons why you ...

UK and beyond – where is the Brewery Industry heading in 2018?
UK and beyond – where is the Brewery Industry heading in 2018?

The New Year is well and truly underway. Most of us have already given up on our New Year’s resolutions and just enough ...

Sell More Beer 101 – Pt.1.
Sell More Beer 101 – Pt.1.

You need to sell more beer, but even excellent beer doesn’t sell itself. Your customers and their punters need to ...

Navigating the Changing Foodservice Landscape With Big Data.
Navigating the Changing Foodservice Landscape With Big Data.

Restaurant and foodservice experts predictions regarding industry trends for the year had one in common: the need for ...

Top Tips On How To Forecast Sales.
Top Tips On How To Forecast Sales.

Worrying about how to forecast sales for your business? Don’t panic - read our top tips on how to create yours now. Has ...

sales-i vs. traditional CRM.
sales-i vs. traditional CRM.

Despite having implemented them into their business, many people still don't know the difference between BI (Business ...

Sell more beer 101.
Sell more beer 101.

Excellent beer doesn’t sell itself. So, what can you do to come out on top at the bar? Excellent beer doesn’t sell ...

How To Increase Sales To Existing Customers.
How To Increase Sales To Existing Customers.

A gazillion (probably not quite – but it must be close) studies have shown that it is much more cost-effective to ...

How to maintain good customer relationships.
How to maintain good customer relationships.

Sometimes in business, we can be so pre-occupied with chasing down new customers and offering them sparkling deals to ...

3 Ways Contact Management Software Can help Grow Your Business.
3 Ways Contact Management Software Can help Grow Your Business.

The term contact management software used to be synonymous with an online address book. Sure, it could be shared across ...

ERP Implementation.
ERP Implementation.

Considering an ERP implementation in your organisation? We’ve got three reasons to take a cautious approach and plan ...

CRM for small businesses and large.
CRM for small businesses and large.

Regardless of what you may have heard elsewhere, size doesn’t matter – when it comes to implementing CRM software that ...

How to Win Over a Sales Technophobe: Implementing New BI Systems.
How to Win Over a Sales Technophobe: Implementing New BI Systems.

No one likes change, but when it comes to technology, some people can be particularly resistant. So how can you win ...

BI Software is making the medical supply industry more competitive
BI Software is making the medical supply industry more competitive

As medical supply manufacturers face increasing pressure to bypass wholesalers altogether and turn to ecommerce ...

99 sales stats that will help you sell smarter.
99 sales stats that will help you sell smarter.

Here are 99 sales stats that will make you sell smarter:

Three benefits of data visualization that can empower your business.
Three benefits of data visualization that can empower your business.

Improve your ability to understand customer data and share insights with your sales team. The modern business world ...

Garbage in, garbage out – don’t kill your CRM.
Garbage in, garbage out – don’t kill your CRM.

A successful CRM project requires your users to input quality data. If they put garbage in, they will get garbage out - ...

5 Body Language Tips To Improve Your Selling.
5 Body Language Tips To Improve Your Selling.

Lots of things can kill a sale, but the way you interact with a customer should never be one of them. Experts believe ...

6 Benefits of Predictive Analytics
6 Benefits of Predictive Analytics

What are the benefits of predictive analytics for your business? With more data being produced than ever before, the ...

Three vital features of a successful sales culture.
Three vital features of a successful sales culture.

A repetitive approach to sales isn’t sustainable for any company, regardless of its shape or size. Without a regular ...

11 things anyone who works in customer success can relate to.
11 things anyone who works in customer success can relate to.

Do you work in customer success? (sometimes known, rightly or wrongly, as Business Development or Account Management) ...

Why businesses are using analytics to improve sales.
Why businesses are using analytics to improve sales.

Let me start by saying I love analytics.

How to create a customer health score.
How to create a customer health score.

A customer health score is essential to their retention. Scoring customers' health will alert you to at risk accounts ...

New to Big Data? Here are 3 companies doing it right.
New to Big Data? Here are 3 companies doing it right.

In 2016, less than 50% of companies had invested in Big Data technologies. While still in its relative infancy in the ...

5 Business Intelligence Basic Concepts that Answer: “What is BI?
5 Business Intelligence Basic Concepts that Answer: “What is BI?

Here are 5 concepts to help anyone understand just what Business Intelligence is, what it can do and who it's for. Just ...

Spreadsheets are destroying your business!
Spreadsheets are destroying your business!

With an estimated 1 billion people using Excel, Microsoft has made a pretty powerful piece of software. Whether you ...

5 essential notes you need to make after a sales call
5 essential notes you need to make after a sales call

Updating your sales notes in your CRM system is vital for productivity. Although you don't need to add everything, ...

7 signs you need sales intelligence software.
7 signs you need sales intelligence software.

Sales intelligence software (SI) is designed to make a salesperson’s job easier. It looks at your sales data and does ...

5 reasons why high performing sales teams use predictive analytics.
5 reasons why high performing sales teams use predictive analytics.

Well informed, self-sufficient and on the button sales teams are often the most successful sales teams. With ...

What Is Performance Management?
What Is Performance Management?

And is it right for my team?

5 Benefits of Cloud Based CRM Solutions.
5 Benefits of Cloud Based CRM Solutions.

What is Cloud based CRM, and what are its actual benefits? When it comes to using a CRM system, Cloud based CRM ...

5 things you are doing wrong with your CRM.
5 things you are doing wrong with your CRM.

When used correctly, CRM (Customer Relationship Management) software is a great way to store masses of information, ...

7 customer retention strategies that work.
7 customer retention strategies that work.

Enticing the customers through the door is the easy part. Getting them to stay (customer retention) is where the ...

How to deal with customer complaints.
How to deal with customer complaints.

“My job would be alright without customers.”

Why mobile CRM will change your business.
Why mobile CRM will change your business.

If you haven't made the transition over to mobile CRM, act now to retain your competitive edge. Are mobile CRM ...

Everything you need to know about Big Data.
Everything you need to know about Big Data.

The who, what, when, why and how of Big Data analytics. “Big Data”. With more than 300 million search results to choose ...

11 questions your CRM system can't answer.
11 questions your CRM system can't answer.

Understanding the limitations of CRM systems, and how to use them effectively.

Buyer's Guide: How to buy a BI tool.
Buyer's Guide: How to buy a BI tool.

We make choosing your BI tool a simple and logical decision. A quick Google search of the term Business Intelligence ...

10 things you should know to succeed with inside sales.
10 things you should know to succeed with inside sales.

Are you getting nowhere from gatekeepers and prospects that ignore your calls?

Infographic: B.I. for competitive advantage.
Infographic: B.I. for competitive advantage.

Our friends over at Boston University’s MSCIS Program have researched how Business Intelligence (BI) is key for gaining ...

How to use firmographics.
How to use firmographics.

I previously wrote a blog all about firmographics: what they are and what they mean to business. But the one area I ...

3 ways to make implementing a CRM system a success.
3 ways to make implementing a CRM system a success.

Great. You’ve made the decision to implement a Customer Relationship Management (CRM) system into your business. You’ll ...

4 ways to use data intelligence to your advantage.
4 ways to use data intelligence to your advantage.

Data Intelligence solutions can provide serious insight into the best ways to expand your company’s services and ...

3 ways misusing CRM software can destroy your business.
3 ways misusing CRM software can destroy your business.

Misusing CRM Software can have drastic implications for your business but how do you avoid doing it? When done right, ...

7 reasons why not using customer analytics is losing you leads.
7 reasons why not using customer analytics is losing you leads.

There’s nothing quite like having a deal in the palm of your hands only to see it slip away.

The FBI's top rapport building tactics for salespeople.
The FBI's top rapport building tactics for salespeople.

FBI agents are masters of getting blood out of stones. Read on to learn how they do it. The Federal Bureau of ...

Staying competitive in the packaging industry.
Staying competitive in the packaging industry.

The scale of the packaging industry is not one to be sniffed at. Each person on the planet on average consumes $114 ...

4 ways to make the most of your new CRM software.
4 ways to make the most of your new CRM software.

Finding the right CRM system for your business is hard enough, without having to get to grips with using it in the most ...

Are you a data-driven sales manager?
Are you a data-driven sales manager?

Sales managers are becoming more reliant on data to make better decisions. But what are the common traits of the ...

4 skills every salesperson will need in the future.
4 skills every salesperson will need in the future.

I’m calling on all salespeople to start thinking about how you approach your job, because in a few years’ time, you may ...

What is Business Intelligence?
What is Business Intelligence?

What is BI? And what are the benefits of Business Intelligence? Business Intelligence. It sounds like something made ...

How to manage a sales team to success.
How to manage a sales team to success.

There’s no doubt about it, sales is a highly competitive, results driven business. That’s why having the right ...

7 Customer Retention Strategies That Work.
7 Customer Retention Strategies That Work.

Want to improve your customer retention but not sure how? Sadly, there’s no silver bullet out there with regards to ...

Using B.I to identify new opportunities.
Using B.I to identify new opportunities.

Business Intelligence (BI) data can help companies of all sizes, from all industries, to maximize their profit, ...

Knowing Your Customer From the Inside Out
Knowing Your Customer From the Inside Out

Making sales and answering customer queries is one thing, but to truly delve into the mind of your customer takes ...

The right Business Intelligence strategy for your business.
The right Business Intelligence strategy for your business.

Having almost taken over the professional world, Business Intelligence (BI) is now used by businesses large and small, ...

5 traits of the most successful inside sales reps.
5 traits of the most successful inside sales reps.

What makes some inside sales reps successful, while others fall behind? We look at some of the most common traits that ...

UK housebuilding hits 7 year high: how will this affect the construction supply chain?
UK housebuilding hits 7 year high: how will this affect the construction supply chain?

According to The Guardian, the number of new-build homes in England is at a record high since the economic downturn in ...

Do your salespeople hate your CRM system?
Do your salespeople hate your CRM system?

Avoid making your salespeople CRM puppets and empower them to sell more.

Why BI is Like Your Own Personal Golf Caddy.
Why BI is Like Your Own Personal Golf Caddy.

Business Intelligence can be tough to wrap your head around at the best of times, but like most complex concepts, ...

Infographic: The bugbears of a salesperson.
Infographic: The bugbears of a salesperson.

What really bothers salespeople? Why aren’t they winning more business? What’s keeping them from selling more?

How to have better conversations with prospects and customers.
How to have better conversations with prospects and customers.

Despite having them every day, many business people don’t actually think about the quality of their conversations and ...

7 ways to negotiate your way to sales superstardom.
7 ways to negotiate your way to sales superstardom.

Sales negotiations of any kind are by their very nature, uncomfortable and hard work. Here are 7 ways you can negotiate ...

Business Intelligence growth and value: 7 telling stats.
Business Intelligence growth and value: 7 telling stats.

Business Intelligence is growing at an astounding rate. Here are 7 powerful stats that prove just how fast it is ...

What is a sales pipeline, and why should you care?
What is a sales pipeline, and why should you care?

What is a sales pipeline? It may seem like a simple question to answer but, in truth, it’s more complicated than you ...

15 sales tips you need to know today.
15 sales tips you need to know today.

Build trust, read people and adapt to any situation. In sales, you’ll often hear the phrase’ the gift of the gab’, ...

Harnessing big data to market to Millennials.
Harnessing big data to market to Millennials.

Companies are finally waking up to the power of Big Data. But how can it be used to market to millennials?  Millennials ...

5 steps to an effective sales pitch.
5 steps to an effective sales pitch.

The sales-i guide to writing a sales pitch A good sales pitch is the difference between a customer running for the ...

7 ways to become an effective sales leader
7 ways to become an effective sales leader

Are you a truly effective sales leader? No, because nobody is perfect. But can you improve? Of course you can. We ...

4 simple tricks to gain a competitive advantage in the building supplies industry.
4 simple tricks to gain a competitive advantage in the building supplies industry.

The building supplies industry is one of the most difficult to compete in. Here are four tips to help you to get ahead ...

Building a high performing sales team: finding opportunities
Building a high performing sales team: finding opportunities

When building a high performing sales team, you need to be able to sniff out an opportunity at any given moment. A high ...

Infographic: Surprising stats about CEOs.
Infographic: Surprising stats about CEOs.

A CEOs role is not an easy one, many assume you can come and go as you please, simply delegate tasks or you are an ...

SlideShare: The importance of customer loyalty.
SlideShare: The importance of customer loyalty.

Customer loyalty is often overlooked by many B2B companies, with them usually looking to new business than retaining ...

5 tips for boosting customer loyalty in the office industry.
5 tips for boosting customer loyalty in the office industry.

It’s often said that it costs at least 5 times as much to find and acquire a new customer than it does to keep an old ...

3 ways sales software can benefit the building supplies industry.
3 ways sales software can benefit the building supplies industry.

Implementing sales software in the building supplies industry can be a very effective tool for keeping your business ...

Attitude + gratitude = sales success!
Attitude + gratitude = sales success!

Let’s face it, sales performance has plenty to do with attitude. * Do you love to prospect for new business? * Do you ...

5 reasons Business Intelligence for medical sales is a great idea.
5 reasons Business Intelligence for medical sales is a great idea.

Why investing in Business Intelligence for medical sales is a great way to get ahead of the competition. The medical ...

4 ways a CEO can help create sales success.
4 ways a CEO can help create sales success.

As CEO of your company, you’re probably overrun with jobs to do, people demanding your attention every other minute and ...

Why does my business need sales software?
Why does my business need sales software?

Any software that can alleviate some of the lengthier tasks that come as part and parcel of running a business are ...

How to implement the “Do you want fries with that?” cross sell into your business.
How to implement the “Do you want fries with that?” cross sell into your business.

Ever been to McDonald’s and heard the question “Do you want fries with that?” This simple question must have earned ...

How do companies use Big Data for success?
How do companies use Big Data for success?

With the uses of Big Data being so vast, how do companies that use Big Data utilise it specifically for their business ...

3 ways Big Data can help manufacturing companies.
3 ways Big Data can help manufacturing companies.

Think Big Data is only used in business and marketing management? Think again.

6 ways science can help you sell more.
6 ways science can help you sell more.

In this article, we’ll give you our take on some subtle, science-based tricks that will make you think twice the next ...

4 pieces of technology every sales person should use.
4 pieces of technology every sales person should use.

Work in sales? Here are four pieces of technology we recommend. Whether you like it or not, technology is here to stay, ...

5 tips to writing the perfect sales proposal.
5 tips to writing the perfect sales proposal.

Ah, the sales proposal. One of, if not the most important steps in any sales process. A proposal is a crucial document ...

Infographic: Growth in the automotive industry.
Infographic: Growth in the automotive industry.

Here at sales-i, we are always interested in understanding what is going on in each of the markets that we work with. ...

4 reasons your ERP solution needs BI software.
4 reasons your ERP solution needs BI software.

An ERP solution will unite every corner of your business into a streamlined, well-oiled machine. But BI software takes ...

How to assemble an all-star sales team.
How to assemble an all-star sales team.

There’s never been any real agreement on what makes a great sales team. Is it charm? Or instinct? There’s no right or ...

4 reasons you should be using Big Data.
4 reasons you should be using Big Data.

With Big Data analytics becoming increasingly important in all sectors and industries, we thought we’d outline 4 top ...

10 traits of the most successful sellers.
10 traits of the most successful sellers.

In all professions, the most successful people share certain traits that help them to become high achievers.

5 time management tips for salespeople.
5 time management tips for salespeople.

Any salesperson will know that there are never enough hours in a day to check everything off their to do list. Our 5 ...

4 simple ways to sell more.
4 simple ways to sell more.

It’s hardly a secret that all salespeople and marketers want to know how to sell more, but it’s easy to get so wrapped ...

4 ways to increase sales referrals.
4 ways to increase sales referrals.

Sales referrals are much easier to close than most opportunities, so, how can you increase the number of them coming ...

1 thing all successful craft breweries know.
1 thing all successful craft breweries know.

In recent years, there’s been a slip in the popularity of the mainstream brands that dominate their respective markets; ...

3 ways the cloud can boost your productivity
3 ways the cloud can boost your productivity

How can the Cloud encourage productivity in your business? Increased productivity is one of the biggest selling points ...

Marketing has evolved; you need Big Data to keep up.
Marketing has evolved; you need Big Data to keep up.

Today’s market conditions are tough. There’s more competition, advertising and product choice. To survive, every ...

Are B2B and B2C sales a thing of the past? 3 ways to humanize your business.
Are B2B and B2C sales a thing of the past? 3 ways to humanize your business.

I’m sure you’ve heard of H2H or Human-to-Human selling in the last year or so. While the concept makes sense, is it ...

Infographic: The explosion of Big Data.
Infographic: The explosion of Big Data.

Big Data has become bigger than ever and its growth is accelerating at an unprecedented rate. This growth rate is ...

Why better data means better insights
Why better data means better insights

In a recent survey by CFO Research, senior finance executives stated that one of their biggest challenges was not ...

Mobile technology: the big benefits.
Mobile technology: the big benefits.

Mobile technology is big, and only set to get bigger over the next decade. We’re a connected world now. Relying on our ...

73% uplift in sales from this one simple solution…
73% uplift in sales from this one simple solution…

You may have seen titles like the above many times when searching the web with no real substance behind the claim. ...

sales-i to attend NAHB International Builders’ Show.
sales-i to attend NAHB International Builders’ Show.

sales-i, the leading mobile sales intelligence solution designed for frontline salespeople, will be attending and ...

5 reasons to love Software as a Service (SaaS).
5 reasons to love Software as a Service (SaaS).

The rental market is big business these days and many consider renting to be a viable option. Think about it, over 40% ...

What is Business Intelligence and how can it benefit your business?
What is Business Intelligence and how can it benefit your business?

We talk a lot about Business Intelligence here on our blog but sometimes I wonder if everyone reading it really knows ...

8 must-have smartphone apps for salespeople.
8 must-have smartphone apps for salespeople.

If you're a sales person these are the smartphone apps you need. In the United States, people spend an average of 151 ...

Increasing customer loyalty with CRM software.
Increasing customer loyalty with CRM software.

Technology is great for many things. Using CRM software to monitor and increase customer loyalty is one of them. Here's ...

Inbound leads… they’re just real people looking for help.
Inbound leads… they’re just real people looking for help.

To start, let’s ask ourselves, “What is an inbound lead?”

4 reasons why salespeople still matter.
4 reasons why salespeople still matter.

Salespeople, and pushy salespeople in particular, don’t have the best reputation. But that doesn’t mean they don’t ...

4 ways to get your team using new technology.
4 ways to get your team using new technology.

How can you encourage your team to use new technology and generate an ROI on your company's mobile tech investment? ...

5 reasons Big Data is the godfather of customer retention.
5 reasons Big Data is the godfather of customer retention.

There are many ways you can use Big Data for customer retention. This article discusses 5 which you can start using ...

The UK manufacturing industry: cashing in with Big Data?
The UK manufacturing industry: cashing in with Big Data?

The UK manufacturing industry is slowly making its comeback, and it has been reported just this week to be enjoying one ...

Best practices for using a CRM system
Best practices for using a CRM system

Most bits of new technology these days simply don’t come with a fully loaded instruction manual like the technology of ...

Big myths about Big Data.
Big myths about Big Data.

How can your company use Big Data to get more sales? What shouldn't your company do with Big Data? What on earth is Big ...

The future of selling.
The future of selling.

The sales profession is constantly evolving and if you compare the sales world of today with that of 15 years ago, the ...

The modern salesperson’s essential toolkit.
The modern salesperson’s essential toolkit.

Technology for salespeople is a no-brainer. But have you thought about finding the right technology for salespeople in ...

Why data doesn’t need to be daunting: our top tips.
Why data doesn’t need to be daunting: our top tips.

Big Data and Big Data research got the nod of approval from UK Government earlier this week in the annual Budget, with ...

Answers before questions: BI software at its best.
Answers before questions: BI software at its best.

Businesses and their customers are even more impatient at finding answers today than ever. BI software gives them the ...

Why business intelligence is important for manufacturers.
Why business intelligence is important for manufacturers.

Business Intelligence is changing the manufacturing landscape. This article explains four key reasons as to why ...

5 benefits of CRM for distributors.
5 benefits of CRM for distributors.

As a relatively easy way for companies to stay on top of their game and keep customers on side, the countless benefits ...

Sales Process Engineering made easy.
Sales Process Engineering made easy.

Sales process engineering sounds pretty terrifying doesn’t it? It’s not. It is simply a way of applying scientific or ...

Big Data – What is it and why should we care?
Big Data – What is it and why should we care?

Every year the IT industry is talking about a new hot topic, and this year it’s been all about Big Data. Many big names ...

Why your customer A is more important than your customer B.
Why your customer A is more important than your customer B.

The 80/20 rule is fundamental to every business. Stepping into another lecture at University I was greeted by yet more ...

5 tips to convert prospects into customers.
5 tips to convert prospects into customers.

Converting prospects into paying customers is always a testing point in the sales process. If you embrace the skills ...

5 ways to retain your customers
5 ways to retain your customers

Your business is more than just a product or service; it’s about people too. The way you treat people is important for ...

Retention, retention, retention.
Retention, retention, retention.

Business is tough and retaining customers is often even tougher. What with new products being launched, competitors ...

5 reasons why adoption rates for Mobile BI is increasing.
5 reasons why adoption rates for Mobile BI is increasing.

Below are five reasons why Mobile BI is fast becoming a global phenomenon in businesses.

Better sales with modern technology: The Cloud, Big Data and Mobility.
Better sales with modern technology: The Cloud, Big Data and Mobility.

The basics of business fundamentally stay the same, however it’s how you communicate, manage and your decisions that ...

Should your sales and marketing teams be aligned?
Should your sales and marketing teams be aligned?

Ahhh, the age-old question, “should your sales and marketing teams be aligned?” This is a topic that throws up a few ...

Business Intelligence in a marketing world.
Business Intelligence in a marketing world.

Jump on Google and do a quick search for marketing quotes and you’ll probably come across this one, “I know that half ...

Tips to help you sell more in the building industry.
Tips to help you sell more in the building industry.

This year is opening up new growth opportunities for the building supplies industry. But what can you do to ensure your ...

Can a small business benefit from business intelligence?
Can a small business benefit from business intelligence?

Business Intelligence (BI) has evolved and is now becoming accessible to small and medium sized businesses but how can ...

Everything CRM with Neil Saviano.
Everything CRM with Neil Saviano.

Here at sales-i, we are proud to have an extensive network of partners that we work closely with. For today’s post, we ...

Keeping your sales pipeline in good shape…
Keeping your sales pipeline in good shape…

Managing sales. All-important but often overlooked. Yet today, a truly worrying number of sales managers are so used to ...

Improving your negotiation skills.
Improving your negotiation skills.

Many salespeople approach negotiations as battles to be won rather than challenges to be solved. The challenge is for ...

The evolution of CRM – the path to a happy customer.
The evolution of CRM – the path to a happy customer.

CRM is now a fundamental part of every business but where did it originate from and how has it evolved? There’s no ...

Are you trying to get sales leads… or just sales enquiries?
Are you trying to get sales leads… or just sales enquiries?

Every company I’ve worked for has always had a sales team putting pressure on Marketing to provide ‘leads’, which is ...

Is your business CRM savvy?
Is your business CRM savvy?

Customer Relationship Management (CRM) is becoming increasingly prevalent in today’s business world. But where does the ...

Step into a typical life as a sales rep
Step into a typical life as a sales rep

The amount of pressure on sales reps is incredible. With targets to meet, month end always just around the corner and a ...

A bit of healthy competition doesn’t hurt, does it?
A bit of healthy competition doesn’t hurt, does it?

Competition, ferocity and motivation make us all tick. Doing something that bit better than the person sat next to you, ...

Do you simply Sell? Or Sell and Retain?
Do you simply Sell? Or Sell and Retain?

Triggered email campaigns are helping companies of all sizes to sell better to their customers, improve conversion ...

You need the right tools for the job...
You need the right tools for the job...

We all know that familiar saying, “you need the right tools for the job”, and in the business world, this is no ...

New to sales? Here are 3 basic but important things to know.
New to sales? Here are 3 basic but important things to know.

For a while I always thought you had to be made for sales and you either knew how to sell or you didn’t. However since ...

5 ways to ensure sales success.
5 ways to ensure sales success.

Working in sales is not easy. Ridiculously early starts, high-pressured days and painfully late nights as every month ...

Your virtual BI and CRM ‘sales assistant’?
Your virtual BI and CRM ‘sales assistant’?

Neil Saviano, President of CRM International (one of sales-i’s valued partners), has recently published an article ...

Firmographics are the future.
Firmographics are the future.

Firmographics help companies understand that their customer’s needs go beyond the easy-to-track demographic data they ...

Selling. An art or a science?
Selling. An art or a science?

There is a constant debate as to whether a good sales person is born or made – and whether selling is an art or a ...

Taking care of the pennies.
Taking care of the pennies.

There’s nothing like the threat of impending difficult economic conditions to set sales team on new offensives, firing ...

How to know EVERYTHING about your customer.
How to know EVERYTHING about your customer.

As the global economy struggles and sales teams delve deep into their consciences about wasting fuel on poorly planned ...

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