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Rejection in sales

Sales rejection isn’t a case of if, but when. We’re not being pessimistic – it’s simply a natural part of working in sales. There’d be something wrong with the world if every time you interrupted someone’s day to tell them about your latest, greatest offer, a few didn’t turn around and say no. What’s important however, is how you handle it.

So, you want to know how to overcome rejection in sales?

‘I want the truth!’

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2 business men talking

Some swear selling over the phone is harder than face to face, where as others state the opposite. All types of sales come with their challenges, not least the words you use to present yourself. Arguably the most important weapon in your sales arsenal is your vocabulary. It can be the difference between creating a rapport with your customer and falling completely flat.

Whilst many will rely on following the crowd to get by – that’s the last mantra you want to live by as a salesperson. Find our top 5 overused phrases to avoid in sales below

office telephone

Inside sales has never been (and never will be) a walk in the park. It’s challenging, demanding and can take its toll on even the most successful of inside sales reps. But being the cream of the crop doesn’t come from just mulling around making a few calls here and there; it comes from being informed, smart and well-calculated, all day, every day.

The most successful inside sales reps have a few common traits that lend themselves to smart sales calls and profitable customer relationships. Here are some of the most important